# I Exceeded the Number of Quiz Attempts

Category: Questionnaires, Videos, and Tests

URL: https://kapo.empregare.com/en-us/ajuda/1506-i-exceeded-the-number-of-quiz-attempts

Updated: 2026-11-05

**Number of attempts reached** appears when you have used all the attempts the company gave for that quiz. The company decides if there is a limit and how many attempts (from 3 to 10).

## What counts as an attempt

- Each time you click **Start Quiz** (or **Start**), including to continue an interrupted quiz.
- Interrupting counts: clicking **Interrupt**, leaving the page, reloading, closing the browser, switching devices, or losing internet. When you return, you start again, and this uses another attempt.
- When leaving the page, the browser warns: **If you leave the page, a new attempt will be used.**
- When the error is on the system side (server, camera, or file upload), the attempt is returned once.

## How not to lose attempts

- Read the **Guidelines** before clicking **Start Quiz**: they tell you how many times you can still interrupt.
- Prepare the documents and files the company requests beforehand. Leaving the browser to find a file on your phone may count as an interruption.
- Use a stable internet connection and an updated Google Chrome browser.
- Answer everything at once.

## I ran out of attempts

Only the company offering the job can grant new attempts. Ask through the **Question about the job** in your application, when the company has enabled this channel, or contact the company directly. When they grant it, you will receive the email **Quiz unlocked to answer**. If the failure was on the site, also open a support ticket with a screenshot of the error: we notify the company.